Warranty Forms

Warranty Activation & Core Return (Required)

This form is required for your warranty to be valid.
All cooling unit cores are required to be returned to Nordic Cooling Units (at our expense) for a valid warranty, unless otherwise marked.

Extended Warranty (Optional)

This form is optional. It adds an extra year to your warranty for an additional cost.

Nordic 2-Year Warranty Policy

A purchased Nordic Cooling Unit is covered against manufacturing defect for two full years from the date of the original installation. In the event of a failure due to manufacturing defect Nordic will pre-pay the freight for the replacement unit and will pay the dealer’s service department up to $250 for the removal of the failed unit and reinstallation of the replacement. (Reviewed and Reissued 8-20-13)

Warranty Activation must be completed within 30 days of installation via website or by mail.

Receipt of the core (at Nordic’s expense) is also required for specified models. To activate your warranty, it is required that within 30 days of installation the customer submit a Warranty Activation form. Receipt of the exchange core (at Nordic’s expense) is required for all remanufactured parts unless otherwise marked.

If a unit is ordered wrong or returned for any reason and found to be non-defective, Nordic will deduct a 20% restocking fee from the refund.

Warranty is non-transferable and only valid in the US.

Dutchaire 3 Year Warranty Policy

All Dutchaire cooling units come with a 3 year warranty, no core return or warranty activation is required.

After the unit is installed you also have the option to purchase an additional 3 years here for a total of 6 years of warranty coverage.

This warranty covers the cooling unit, shipping to and from the owner in the 48 states of the US, and installation labor for 90 days after the purchase date. In the event of a failed Dutchaire unit you need to contact the manufacturer either by phone (260)-768-4067, or email at info@jc-refrigeration.com.